Cool Care Protection Plans for Fort Worth, TX and Surrounding Areas

It’s Not too late to purchase worry free Comfort with Peace-of-Mind Protection

Manufacturer’s warranty with your newly installed equipment is limited to the parts and does NOT cover labor fees for repairs. Our plan enables you to know that for the duration of your purchased coverage, any labor costs associated with mechanical failure are also covered.

• One Time Purchase
• Covers ALL Warrantable Mechanical Failures
• No Deductible
• Fully Transferable
• Covers All Brands
• Each Plan is Insured by an AM Best Rated Insurance Company
• Cancel at ANY Time
• Unlike a Home Warranty Receive Service from a Highly Qualified Licensed Technician
• Guaranteed Peace of Mind for the Life of the Purchased Term

What is Excluded?

Air filters, drain lines, condensate pumps, refrigerant lines, ducts, welding, electrical wiring external of the equipment, bulbs, humidifier, fuses or breakers, unless part of the original unit as provided by the manufacturer and/or stated on face of warranty.

Is Maintenance Required?

YES. Annual maintenance is required by the manufacturer’s limited warranty and labor protection plans cover these warrantable repairs. Routine maintenance is critical to keeping your system(s) heathy and running smooth each year.

Ask Your Certified CoolCare Dealer for System Qualifications & Coverage Exclusions

Application: AC or Heat Pump Complete Split System
Includes: 1 condenser, 1 ah/furnace,1 coil, 1 t-stat
Size: 1.5-5 Tons

Most Common Covered Repairs

Condensers

• Compressor
• Condenser Coil
• Accumulator
• Fan Motor
• Reversing Valve
• Run Capacitor

Air Handler / Furnace

• Heat Exchanger
• Blower Motor
• Control Board
• Thermal Expansion Valve
• Pressure Switch
• Igniter

Evaporator Coil & Refrigerant

• Leak repair or replacement of the entire evaporator coil
• Refrigerant is covered for repairs / replacement and covered up to manufacturer recommended pressure specifications

Thermostat

• Included on complete system installs
• Coverage also available to improve Manufacturer’s Warranty coverage

Owner’s Responsibilities

This is not a maintenance contract and does not cover the cost of routine/seasonal maintenance. Owner’s Responsibilities include providing normal care and maintenance including but not limited to, cleaning evaporator and condenser coils, drains, burners, or heat exchangers; lubrication; adjustments; normal filter maintenance; and accessibility for service.

All Service must be performed in accordance with manufacturer specifications and by an approved coolCARE servicer.

Defects in material and/or faulty workmanship as supplied by the manufacturer or manufacturer recalls and/or labor repair allowance will not be covered by under this Extended Service Plan. Routine maintenance, including but not limited to “topping off” an air conditioner or replacing oil nozzles, or any repairs which are made necessary because routine maintenance was not performed by Equipment Owner.

How To Obtain Service

When repairs are required, homeowner or business owner is required to call the mechanical contractor on the face side of the Extended Service Plan agreement. The contractor will repair your equipment and will be paid by the program manager for services covered under the plan, in accordance with the terms and conditions of this plan.

If the contractor called is unable to perform service on the equipment or if emergency repairs are needed, please call program manager at (817) 349-3567 or email support@coolcareprotection.com

Exclusions

Registers, grills, key valves, duct work, plumbing, venting, belts, dampers or nuisance calls such as resetting breakers, low or dead thermostat batteries and adjustments made to programming. Air filters, drain lines, condensate pumps, refrigerant lines, ducts, welding, electrical wiring external of the equipment, bulbs, humidifier, fuses or breakers, unless part of the original unit as provided by the manufacturer and/ or stated on face of warranty.