Customer Testimonials

My wife and I want you and your team to know how much we appreciated the efforts in getting our situation remedied. The attentiveness, customer service and amicable professionalism went above-and-beyond the “Call.” Such work ethic and customer-first core values have become a rarity, and you and your team have restored our trust in the small/mid-size business who keep this country running.

*Please accept our small appreciation with lunch on us and this small personal thank you to you.

The Robinsons

I can not express how pleased I am at Ruben Navarro’s correct diagnosis and repair on my family’s HVAC unit last Monday afternoon. His work has been severely tested this week with the heat and I am very happy to say my family remains cool. Ruben’s professionalism, accuracy, efficiency and integrity can not be overstated as he exemplifies the best in a challenging industry. As I have already this week, I will continue to spread the good word about Performance Heat and Air’s quick and responsive actions to my Family’s needs, as well as specifically Ruben’s outstanding performance in delivering a superior resolution for us. I also called and spoke to Brian Walston, another fine professional, about my this situation and my pleasure about the solution. Know that you may always use me as a reference and please keep up the great work! All the best, Bob

Bob C.

I just wanted to take a few moments to say thank you for the quality of the work your guys do. They are always very detailed , paying attention to even the smallest of details to make sure each job turns out the best it can.

The gentleman you have running the crew who just finished trimout on Ladybank, he has worked on several of my homes. He is very talented and very professional.

I am extremely pleased on how he makes decisions to ensure placement of the units is best, grills are straight and caulked, vent hood is precisely cut, and how they cleanup after themselves.

Very happy to have you guys helping me raise the bar on quality of work. In today’s market, homeowners are more picky than ever and they are constantly monitoring every detail.

My expectations are high as well, as this is something that helps differentiate me from other builders.

So thanks again for a great job!

Steve Boyd/BOYD CUSTOM HOMES LLC

Rich, you replaced my air handler back in 2010. This year, you replaced outside unit. Today, I referred your company to my friend Marisol Vasquez. You did not disappoint me. Instead you earned another customer. She will switch from A#1 AC to your company from now on. What a wonderful service you provide to us. I will keep referring your company to whoever need AC repair. Thank you!

Midori Kelley

I wanted to thank you and your team for all your hard work yesterday! We are so happy with the way everything went, so friendly, professional, courteous, and fast!
I really appreciate all of the estimates and the emails you sent to help me with my warranty company.

Mike L.

I wanted to thank you again for the outstanding work that you and your crew did for me today. It was a real pleasure to see true professionals at work. You have a really great crew and Juan was an outstanding Lead.

Thanks again,

Mike Haynie

Posted in the Fort Worth Star Telegram:

Cheers To Richie at Performance Heat and Air in Aledo for installing two new A/C units in my home. It was great service at a great price. He even signed up as a recycler so I could qualify for my Texas rebate. It’s the way customer service should be.

Jon Glickman, Arlington

Thanks Performance Heat and Air Inc. for rescuing us from the heat! We’re chillin’ now.

The Choate

We wanted to thank you for taking your time and checking out our A/C unit. Martin was Great and fast. We will be telling everyone how GREAT Performance Heat and Air is.

The DeBree

Honest people and good work. I will recommend them anywhere, anytime.

Paul Mclean

Richie, your staff and technicians did a marvelous job!! I want to especially mention Warner, Omar, and Kevin for their hard work!! Those 3 men gave it 110% to get the job done. Tell them I really appreciate them getting us “Cold Air”.

john Buford

Richie Blackman and Dwayne, you two are the epitome of great business owners!

Thank you doesn’t seem enough! The quick response and quality of customer service is impeccable!

Thank you so much for taking care of my homeowners!

Carrier Mason-Burgess

HUGE shout out to Performance Heat and Air, Inc.!!!

You guys are absolutely unbeatable when it comes to service!! Today, you went above and beyond for our family.

Kudos to a team of professionals who truly back their product and take care of their customers!!!

Thank you is simply not enough…

Sarah Rhoden

Posted on the Better Business Bureau website:

Performance Heat and Air came out to test and identified and changed out the bad compressor. Other test was performed by Mr R*****. We have had six (6) companies come out and they truly could not find the problems we were having over a course of 2 years. It has always been a temporary fix until Performance was called. We were also out for 47 days without our ac and then 20 plus day during the 100 degree heat of the summer. Mr D****** was very helpful along with the staff. I would highly recommend this company to get the job done right the 1st time!

Thanks for doing such a great job on my new AC. I really like it; especially the wonderful customer service I received. You guys are true professionals from beginning to end!!

Kathy L.

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