Customer Testimonials

They provide amazing service every time. I do wish I had received additional quotes before making a final decision due to cost. It was expensive. They did however give us a better unit for the same price due to their inventory. We used the no interest payment through Wells Fargo. Which is a nice option they provide, but if you pay cash it’s $4000 less. Basically, I feel we paid the interest. With all that being said, they are a great company to personally work with and I would highly recommend them for any repair needs and consideration for a new system. Read Less

Owning a home for over 30 years one meets many, many service people. We had work done by Performance Air and Heating. The service person's name is Mason. He had the biggest welcoming smile when I opened the door. That was a great beginning!!! He was neat and clean and respected our flooring by putting on shoe covering. The heat here in Mansfield TX, was over 100' No complaints from him and no shortcuts on the maintenance he had to do. We know he actually went above and beyond to make sure our needs were met. He was respectful and very professional. I would rate Mason a 5 Star and have him in for a raise and a promotion. Also, I rate Performance Air and Heat a 5 Star as well. I know they were over booked because of the record-breaking heat, yet they did their best to fit me in and kept communication with me the time frame their repair person would arrive. Thank You and God Bless This Company. Read Less

I found Performance Heat and Air on TGCL. I am very glad that I made the call to schedule an appointment. I did not have an emergency, but my appointment was made and kept within 48 hrs. My tech, Drew came out and spent over 2 hrs diagnosing and cleaning both of my units. He made every effort to correct bad work from a previous AC company. He even offered to install water detectors in my attic. This has been a major concern of mine for a long time. He didn’t have have these on his truck, but came out the next morning to install these. Drew completed the work and made sure everything was working as efficiently as possible. I asked for his business card, and told him that he was my guy from now on. Do not hesitate to call this very professional team. Read Less

My A/C unit stopped working last Friday evening with the temperature +100! Drew had checked my unit earlier in the day and I contacted him about the problem. He was out of town for the weekend but on his return Sunday afternoon he stopped by my house and fixed the problem, Great service! I would highly recommend Performance Heat and Air, an honest company. Read Less