Customer Testimonials
6
Owen CourtMansfield, Texas 76063
(817) 349-3567
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a month agoPerformance Heat & Air is the best! When an issue developed with our HVAC unit, we reported our problem, and Melody of the office staff, immediately responded and said they would dispatch a technicia... Read MorePerformance Heat & Air is the best! When an issue developed with our HVAC unit, we reported our problem, and Melody of the office staff, immediately responded and said they would dispatch a technician the same day! That was fantastic, and the technician arrived in just over an hour which was amazing! We’ve NEVER had a company respond like Performance Air! Upon arrival he was professional, courteous and his skill was incredible! He was able quickly diagnose the problem, fix it, perform preventative maintenance and check the thermostat to assure all was functioning properly. Also, gave us instruction on all the operational aspects, features and benefits of our thermostat, for maximum usage! Be assured when working with Performance Heat & Air, you have the very best and they’ll get the job done! Dale & Janet Morris Read Less
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a month agoI'm late getting this out but these guys are the best I've ever worked with. My system was installed when my house was built and there was some installation issues that caused other problems. I emai... Read MoreI'm late getting this out but these guys are the best I've ever worked with. My system was installed when my house was built and there was some installation issues that caused other problems. I emailed them and provided pictures and these guys called me within 10-minutes after receiving the email and scheduled for their guys to come out the following day to resolve it. They replaced the entire system, except for condensing unit. My unit was installed 4-years ago. I can't express how awesome they are to work with. They definitely have a customer for life, as well as everyone I tell my full story to. Treating customers like they treated me, I can promise you, you'll never work with another company after working with them. Just so awesome! Read Less
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4 months agoCalled Performnce Heat & Air after another company, provided by our home warranty came out and told us our heater wasn't working because it wasn't being maintained and cleaned correctly....not cool co... Read MoreCalled Performnce Heat & Air after another company, provided by our home warranty came out and told us our heater wasn't working because it wasn't being maintained and cleaned correctly....not cool considering we are on a regular filter subscription every 3 months and have a yearly inspection each year via the home warranty we keep. This "failure to maintain" conveniently voided any further coverage by this home warranty service which we had just switched over to 4 months ago. Anyway-I digress... I called locally owned Performance Heat & Air and they came out on date, ontime, professionaly identified themselves and wearing shoe covers. They quickly determined the units were clean and even mentioned it was "apparent they are maintained". The 4 red error lights which were on the board was quickly noted to have burned out, as cause. The repairmen, Jesse and David ordered the part and were back the next day first thing in the morning to switch out the board. Again, both men worked efficiantly, professionally, and had my heater working perfectly. As it turned out-the cost of the board being replaced was less than the cost of the "clean" the other company wanted to charge. Thank you Performance Heat & Air. Small business owners really do care about their community. Attached is the burned board.( Easily should have been identified by a professional company. ) Performance Heat and Air- you rock! Read Less
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2 months agoAlways wonderful service at a fantastic price! They have installed, maintained and fixed our units. Our most recent needed fix, made worse with the freezing temps, was done the next morning. Both Dav... Read MoreAlways wonderful service at a fantastic price! They have installed, maintained and fixed our units. Our most recent needed fix, made worse with the freezing temps, was done the next morning. Both David and Jose are very skilled and extremely professional. Thank you! Read Less
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5PH&A provided amazing customer service and a high-quality product, very quickly. Sales rep discussed my new system need, made sure I understood when the higher-SEER Trane I was considering would reac... Read MorePH&A provided amazing customer service and a high-quality product, very quickly. Sales rep discussed my new system need, made sure I understood when the higher-SEER Trane I was considering would reach a favorable return on investment (so I chose the next lower SEER level), and gave me very thorough documentation of their proposal on the spot. Installation was scheduled *very* quickly and accomplished with no issues. Install was quality checked by another rep. I'm very happy and recommend this company. Read Less